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Shipping and Delivery

How do I track my PowerLayer order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. PowerLayer orders typically ship within 2-3 business days of plac

What is the shipping dimensions/weight of the PowerLayer?

The PowerLayer will ship with the following weights/dimension depending on the size selected:. The PowerLayer accessory items will ship with the following weights/dimensions:

How is the PowerLayer shipped?

The following PowerLayer sizes ship to your door via standard parcel carriers, typically FedEx Ground service. No waiting at home for freight deliveries!. The Standard King PowerLayer requires White Glove Delivery and Installation due to its size and

What is your shipping policy for PowerLayer?

Our standard shipping time for PowerLayer orders is within 3-5 business days from the date of shipment. Expect orders to ship within 1-2 business days from the order date. We offer free standard shipping for all PowerLayer orders. Please note that de

What if my package gets lost or arrives damaged?

At BedJet, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] or by calling 401-404-5250 with your order number and a

Do you offer White Glove delivery and installation?

Yes, we absolutely offer White Glove Delivery and Installation for PowerLayer adjustable bed frame orders. This premium service ensures that your new bed frame is not only delivered with the utmost care but also installed correctly by our White Glove

How do I cancel my order?

Our eCommerce fulfillment system works incredibly fast to get folks orders out to them as quickly as possible. Please contact our Customer Care team at [email protected] or by calling 401-404-5250 immediately for the best chance at catching your order

Servicing or Returning a PowerLayer

If your PowerLayer requires additional troubleshooting and service, please contact our Customer Care Team at [email protected] or (401) 404-5250 with as much information as possible about the issue you're experiencing. We will work with you by email or