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Warranty

What is the standard BedJet Warranty?

All BedJet orders come with a Comprehensive 2-Year Manufacturer's Warranty that begins the day your order is delivered. This covers the BedJet unit itself as well as all parts, Cloud Sheets, and accessories ordered directly through BedJet. We insure

What is the 4-Year Extended Warranty Protection Plan from Mulberry?

We've partnered with Mulberry Product Protection Services to offer a 4-Year Extended Protection Plan as an add-on with your BedJet unit or Dual Zone System. This 4-Year Extended Protection Plan increases warranty coverage from 2 years to 4 years (beg

What if I break a part?

If your unit is within warranty, we will replace parts at no cost to you including shipping (US, Canada, EU and UK only) — whether you break it accidentally or there's a manufacturer defect, we got you covered! For units outside of warranty, we do of

Does the BedJet require maintenance?

The BedJet is an extremely low maintenance machine. The only regular maintenance that should be done is removing and cleaning the lifetime air filter: check on it every three months, more often if you have pets sleeping next to the BedJet or if your

What if I bought my BedJet on another website?

The BedJet warranty applies only to orders placed through an official BedJet product listing. Please contact us for assistance in verifying your purchase.

Is the BedJet I purchased from Amazon covered by a warranty?

As long as the unit you purchased from Amazon was fulfilled by either Amazon or BedJet (and not a third-party seller), your unit is covered by our 2-year Manufacturer’s Warranty. To verify your warranty eligibility and/or to make a claim during the 2

How do I make a warranty claim for a BedJet purchased through Amazon?

Please locate your Amazon order number (it should be listed on the order confirmation email you received directly from Amazon), and give us a call at (401) 404-5250 or email [email protected]. We will verify your warranty eligibility and remaining cove