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Returns

What is the BedJet Return Policy?

We offer a 60-day Risk-Free Return Guarantee for all orders placed directly through BedJet for new units. We pay for the return shipping (within the US, Canada, EU, and UK only), and refunds are issued within 3-5 business days of receiving the produc

How do I start a return?

BedJet offers a 60-day return window, we pay for the return shipping (US/Canada/EU/UK only) and we give fast 100% refunds with absolutely no restocking fees (provided nothing is missing or damaged). Once we receive your returned item, it will undergo

Are Cloud Sheets returnable?

Yes! Cloud Sheets have the same 60-Day return period as all new BedJet units. If you decide a Cloud Sheet isn't right for you within 60 days of receiving it, give us a call at (401) 404-5250 or send an email to [email protected] to initiate the return

How long do refunds take?

Refunds are typically issued within 3-5 business days of receiving all items being returned. Once processed, a return credit can take up to an additional 10 business days depending on the bank. We will send email confirmation once a refund has been i