Why is My BedJet Showing a Red Error Light?Updated 2 months ago

If your BedJet 3 is displaying a red error light and is not operating, this indicates that your BedJet has encountered an issue. Follow the steps below to determine the exact error code and review the correct troubleshooting steps to help resolve the problem.

How to locate the exact Error:

For BedJet App-Only Owners:

1. Look at the flashing red Error light on your BedJet base unit.
2. Count the number of flashes between pauses – this number is the error code.
3. Refer to the list below for troubleshooting specific to your error.

For BedJet Owners with the Physical Smart Remote:

1. Press the Menu button on your remote.
2. Navigate to BedJet Setup.
3. Select Advanced.
4. Choose Diagnostics.
   • The Diagnostics screen will display any errors the BedJet has encountered.
5. Refer to the list below for troubleshooting specific to your error.

Troubleshooting by BedJet Error Code: 

• 1 Flash/Fault 1: BedJet Error 1: Invalid ADC Data
• 2 Flashes/Fault 2: BedJet Error 2: Thermal Tracking Error
• 3 Flashes/Fault 3: BedJet Error 3: Extended Thermal Trip
• 4 Flashes/Fault 4: BedJet Error 4: Extended Thermal Trip
• 5 Flashes/Fault 5: BedJet Error 5: Motor RPM Error
• 6 Flashes/Fault 6: BedJet Error 6: Heater Stuck On
• 7 Flashes/Fault 7: BedJet Error 7

If you are unable to locate the error information or if the troubleshooting steps provided do not resolve the issue, please don’t hesitate to reach out to our Customer Care Team for further assistance. We’re here to help.