My BedJet remote is going through batteries too quicklyUpdated 2 months ago

You can expect on average 9-12 months for a set of AA batteries on your BedJet 3 Smart Remote. If your BedJet 3 Smart Remote is going through batteries quicker than expected, follow these steps to troubleshoot the issue:

• Replace both batteries with new AA batteries
• Ensure both batteries are in the correct position
• Ensure the remote battery compartment is securely holding the batteries

Try lowering the sensitivity of the Shake and Wake function:

• Select “Menu” on the remote
• Select “Remote Setup”
• Select “Shake & Wake”
  • To turn off
    • Select “Disabled”
• To adjust sensitivity level
  • Select desired level (1-6)

Try decreasing the auto timeout for the remote LCD screen/backlighting:

• Select “Menu” on the remote
• Select “Remote Setup”
• Select “Screen Timeout”
• Select the screen timeout you desire from the list
  
  

If these steps do not resolve the issue, please reach out to our Customer Care Team for further assistance. If you are a BedJet owner covered by the two-year comprehensive warranty, we will gladly replace the BedJet 3 Smart Remote at no cost if necessary. For owners out of the warranty period, a new remote can be ordered here: BedJet 3 Smart Remote