How do I start a return for my PowerLayer?Updated a year ago

BedJet offers a 60-day return window, we pay for the return shipping and we give fast 100% refunds with absolutely no restocking fees (provided nothing is missing or damaged).

Return process

Reach out to our customer support team at [email protected], by calling 401-404-5250 to initiate the return process with your order number and details about the items you wish to return.

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method within 3-5 business days and an email confirmation will be sent to the email on file. 

Non-Returnable items

Refurbished PowerLayer orders are non-returnable and non-refundable.